For travelers at partner hotels
iCall: Hotel & StoreYour stay, simpler — from the QR in your room
Scan a code in your room to order breakfast, ask for Wi‑Fi, book a spa slot, or get local tips — without waiting at reception.
iCall is the guest side of Avento at hotels and lodges that use our platform. No app download, no long forms — just a friendly page on your phone and someone on the other end when you need help.
Your stay
Everything you need, on your phone
Scan. Browse. Order. Relax.
Partner hotels give you a simple QR page — room service, extras, and practical info in one place.
Whether you want coffee before a morning flight or ideas for dinner nearby, the hotel page is built for travelers — clear prices, simple choices, and no language barrier at the desk.
- Order from your phoneBreakfast, room service, spa, transfers, and late checkout — a few taps, no trip to reception.
- Answers in secondsWi‑Fi password, parking, breakfast hours, and local tips — without waiting in line.
- Easy arrivalArriving late? Get room access details by phone or message and head straight to your room.
- Discover nearbyBrowse local experiences and hotel extras from the same simple page in your room.
Help when you need it
Friendly answers — call or chat
Day or night. No awkward wait at the desk.
Tired after a long journey? Call from your room or message from the page — get Wi‑Fi, check-in help, and local info in plain language.
- Someone picks upCall from your room and get a warm answer — day or night, even when the front desk is busy.
- Chat when you preferAsk questions in chat and get clear, friendly replies without repeating yourself.
- Routine made simpleCheck-in help, housekeeping requests, and everyday hotel info — handled quickly.
- Travel with confidenceKnow help is one tap or one call away, so you can relax and enjoy the trip.
How it works
Three steps — you are set
Hotels that use iCall place a QR in the room or lobby. The rest is designed to feel effortless.
1. Scan QR
Guest opens your branded service page in seconds.
2. Open page
They browse offers, prices, and details with zero friction.
3. Order & pay
One simple flow from discovery to payment.
Made for travelers, not paperwork
iCall keeps your hotel stay light and human — order what you want, ask what you need, and spend more time exploring.
What you can do
Scan
QR in your room
Open the hotel page in seconds — no app store, no account required.
Order
Room & hotel services
Meals, spa, transport, and extras with prices and details right on your phone.
Ask
Questions answered
From Wi‑Fi to local recommendations — friendly help without the front-desk queue.
Arrive
Smooth check-in
Late flight? Get access instructions quickly and settle in without stress.
AI Audio Tour Guide
Discover the World with Tessa
Your personal AI travel companion — listen, guide, and explore.
Turn every journey into an adventure with Tessa, your personal AI travel companion. Tessa listens, guides, and shares captivating stories in real time as you walk, drive, or explore.
Key Features
- Real-Time CompanionshipChat naturally with Tessa while moving toward your destination.
- Smart PathfindingGet friendly, interactive navigation cues as you explore new streets.
- Live DescriptionsListen to instant, vivid details about buildings and landmarks you pass.
- Immersive StorytellingDiscover deep historical secrets, local myths, and cultural fun facts.
- Interactive Q&AAsk Tessa anything about your surroundings and get instant, smart answers.
How It Works
1. Set Your Target
Pick a landmark, museum, or neighborhood you want to visit.
2. Start Talking
Put your headphones in and start a natural voice conversation with Tessa.
3. Enjoy the Journey
Walk freely while Tessa narrates your route and shares amazing local stories.
Tessa lives in the Avento travel app — pair it with iCall at your hotel and explore the city with confidence.
Explore the Avento travel appLoyalty
Earn Avento Points as you explore
A (Avento Points) are loyalty rewards inside the Avento ecosystem — not money, but a way to discover more local businesses, events, and community activities.
- Check in at partner hotels and venues
- Explore routes, events, and local experiences
- Unlock loyalty rewards and partner benefits
- Gift points to friends inside Avento
Subscribers to Avento+ receive 10 points each period. Points cannot be purchased separately and have no cash value.
Learn more about Avento PointsOff-grid backup with Meshtastic
Remote lodges, mountain resorts, and expedition camps often lose cellular coverage. With Avento and a standard Meshtastic LoRa radio, staff and guest groups can keep plain-text chat on a private mesh — alongside QR ordering and AI reception when the network is back. Pair once in the app, turn on mesh relay per chat, and share channel setup in one tap.
Meshtastic setup & mesh chat guideLittle things that make a big difference
Travel is better when the basics are easy. iCall is there for the moments that used to mean a queue, a missed call, or a phrase book at the desk.
- Order breakfast before you are fully awake — it is on its way while you pack.
- Need a late checkout? Request it from your phone instead of catching staff in the hallway.
- Call from your room when chat is not enough — someone friendly is meant to answer.
- Ask for local experiences — many partner hotels list tours and extras right on the page.